![]() It takes a long time to create the content.Once they find it, it takes a while for them to understand and apply the information.If you look at your use of SharePoint you are probably noticing that you are experiencing slowdowns in all of these areas: An inability to adapt to changing procedures or information quickly.Lots of sticky notes on employee workstations.If it takes too long to do any one of these things then your content won't get created soon enough, won't get used, or won't get updated. Speed of Iteration: How quickly can you update and iterate over content?.Speed of Creation: How quickly can you create crystal clear content?.Speed of Knowledge Application: Once you have found the right content, how fast can you correctly apply it to the current situation?.Speed of Search: How fast can you find the right content?.In order for your knowledge management program to be effective you need to have a knowledge management tool that enables your organization to do four things very fast. You have knowledge management problems and you are frustrated because it seems like SharePoint should be helping you, but it isn't. You probably don't have a "SharePoint problem". What follows below is based on those personal interactions and feedback we have received from our clients and team members. I have also talked to our team members who have helped in these transitions to identify the key improvements that customers see when they add better knowledge management to their organization with ScreenSteps. I'm the CEO of ScreenSteps and have worked with many customers who have been in this situation. What would be the cost of adding ScreenSteps to our organization?.How would ScreenSteps help us achieve better results than we are now getting?.Could ScreenSteps solve some of these problems?.You know that you either need to find a way to get your employees to use SharePoint effectively, or find another solution.Īnd so now you have stumbled upon ScreenSteps and you have some questions like: You are hearing complaints from stakeholders that you need to do a better job of training employees. ![]() If you are a trainer or a manager, this puts a huge burden on you. They are still asking their managers and trainers questions that they should be able to answer on their own. They are still giving the wrong answers to customers. What managers are really feeling is frustration that they have all this knowledge in SharePoint, but it isn't benefiting their business. Even when employees find the right information, they often find it easier to just ask their manager what they should do instead of reading through what are often dense documents in SharePoint.A lot of information in SharePoint is outdated and it is hard to keep it up to date. ![]()
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